This app is about to transform how we seek medical advice
Traveling, parking, and spending hours in the doctor’s waiting room are soon going to be a thing of the past.
This year, we saw the launch of the region’s first fully-licensed and DHA (Dubai Health Authority) regulated “telehealth” service Health at Hand – a brand new, free-to-download app which connects patients with high-quality, licensed doctors via video consultation in minutes.
How does this work?
Step 1: Download the app from the App store (available on iOs & Android smartphones and tablet devices). Enter your symptoms and set up a video consultation with a UAE-based, DHA-certified doctor.
Step 2: Choose your subscription plan – unlimited or pay-as-you-go each time
Step 3: Connect with your doctor on video. You also have the option to conduct an audio-only consultation.
Step 4: Receive your doctor’s report with medical recommendations.
Who is Health at Hand targeted at?
Charlie Barlow, Founder and CEO of Health at Hand comments, “Health At Hand is the ideal solution for those who are time-poor but want to ensure their health and well-being is looked after.”
Health at Hand is targeting anyone who is responsible for the health and wellbeing of themselves and their families. Time-poor and prioritizing convenience, these patients are already used to on-demand tech solutions in other areas of their life, such as ride-hailing, ordering take-out or online banking.
Health at Hand works well when:
- you don’t have the time to visit a doctor physically
- you are too ill to leave the comfort of your home
- you live in a remote area with no clinics/hospitals in close proximity
- you are new in the city and not sure where to go for medical advice
- your commute is limited (for eg. no driver’s license)
Who are the doctors at Health at Hand?
All Health at Hand doctors are UAE-based with DHA licenses.
Are doctors able to provide a sick note for work or school?
Yes, you can get sick notes from the doctors. You no longer need to leave the comfort of your home to get a DHA sick leave certificate.
Pricing structure of Health at Hand
|Individual (one adult)||Family (two adults & three children)||Pay as you go|
Billed as an upfront fee of 250 AED per year
Or as a regular price of 35 AED per month
Unlimited video consultations for one adult
Billed as an upfront fee of 430 AED per year
Or as a regular price of 60 AED per month
Unlimited video consultations for added family members
Per video consultation